Privacy Policy
1. Introduction
AMANA CORPORATE ("we," "our," or "us") is committed to protecting your privacy and personal data in accordance with UAE Data Protection Law (Federal Law No. 45 of 2021) and international best practices. This Privacy Policy explains how we collect, use, store, and protect your personal information.
2. Information We Collect
Personal Information
- Full name, nationality, and date of birth
- Emirates ID, passport details, and visa information
- Contact information (address, phone, email)
- Employment and income details
- Educational and professional qualifications
Business Information
- Company registration details and trade license
- Business activities and financial information
- Ownership structure and authorized signatories
- Banking history and financial statements
Technical Information
- IP address, browser type, and device information
- Website usage data and cookies
- Application logs and system interactions
3. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity: To provide our banking facilitation services
- Legal obligations: To comply with UAE banking, AML, and KYC regulations
- Legitimate interests: To improve our services and prevent fraud
- Consent: For marketing communications (where applicable)
4. How We Use Your Information
Your information is used for:
- Processing bank account applications and business setup services
- Conducting KYC and due diligence procedures
- Compliance with UAE Central Bank and AML regulations
- Communication regarding your applications and services
- Risk assessment and fraud prevention
- Service improvement and customer support
- Legal and regulatory reporting requirements
5. Data Sharing and Disclosure
We may share your information with:
- UAE Banks: For account opening and banking services
- Regulatory Authorities: UAE Central Bank, FIU, and other regulators
- Government Entities: For licensing and compliance purposes
- Service Providers: Authorized third parties supporting our operations
- Legal Requirements: When required by UAE law or court orders
We do not sell your personal information to third parties for marketing purposes.
6. Data Security
We implement comprehensive security measures including:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security audits and penetration testing
- Employee training on data protection
- Incident response and breach notification procedures
- Physical security of data centers and offices
7. Data Retention
We retain your personal data for the period necessary to fulfill the purposes outlined in this policy, or as required by UAE law. Typical retention periods include:
- Application data: 7 years from account closure or application rejection
- AML/KYC records: As required by UAE Central Bank regulations
- Communication records: 5 years from last interaction
- Website usage data: 2 years unless longer retention is required
8. Your Rights
Under UAE Data Protection Law, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion (subject to legal requirements)
- Restriction: Limit processing in certain circumstances
- Portability: Receive your data in a structured format
- Objection: Object to processing for direct marketing
- Complaint: Lodge complaints with UAE data protection authorities
9. Cross-Border Data Transfers
If we transfer your data outside the UAE, we ensure adequate protection through:
- Transfers to countries with adequate data protection laws
- Standard contractual clauses approved by UAE authorities
- Binding corporate rules for intra-group transfers
- Your explicit consent where required
10. Cookies and Website Technology
Our website uses cookies and similar technologies. Please refer to our Cookie Policy for detailed information about how we use cookies and your choices regarding them.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notification.